Hiring network administrators and engineers is enormously expensive. Beside salaries that frequently exceed $100,000 per year, there are other “costs” as well, such as:Signing bonusesMedical InsuranceFICA and other payroll costsVacation payOvertime payConferencesSick payTraining
A Network Engineer or Network Administrator on staff can cost well over $150,000 a year, and there are no guarantees of expertise or retention. With We Manage Computers, you always know your costs up front, and you that retain control of how much help you desire.
No “Train and Drain”
The market demands skilled talent, the availability of skilled technical talent in the United States has been decreasing, it can take months to find a viable candidate. Many businesses are finding that available candidates have no skills or very little real world experience, and they are forced to invest heavily in training on the job learning curves at their clients’ expense. This is costly to your organization and reputation, and many employees who get training in this way will leave your organization as soon as they are able. With We Manage Computers you have access to expert staff immediately.
Time
Finding a Network Engineer or Network Administrator can take months, and training them even longer. But when a problem happens, your junior network engineer spends all of his or her time on the phone with the vendors, with their nose in a book trying to learn how to manage the system, or writing code from scratch. We Manage Computers saves you time by interacting with vendors for you, and having expertise immediately available.
Expertise
Finding extensive and broad expertise in the routing, switching and security IP systems you use is extremely challenging. Sometimes it’s not enough to hire just one person – sometimes an entire staff is needed to manage just one network. We Manage Computers provides people with expertise in Cisco, HP, Foundry, SonicWall as well as BGP, OSPF, VPN, Firewalls, IPSEC, and fields, and at an expert level. We invest heavily in training and in staying up to date in our respective technical communities so that you don’t have to. If we do not currently have the expertise you need, we’ll make every effort to get it.
Redundancy
While you may already have personnel on staff, or are in the process of hiring, We Manage Computers can add a level of comfort through redundant skillsets. We can provide anything from one-time upgrade assistance, to telephone support, to stopgap measures for a sudden illness, vacation, or termination, or other skill-set shortage. We can even help interview candidates for you. You may find that We Manage Computers is just as valuable to you as a backup service, because your staff can focus on the longer term business strategies of your organization.
Accountability
The Buck Stops Here. In too many cases one vendor will send you chasing another vendor, and both will points fingers at the other. With We Manage Computers you never have to worry. If you have an issue with a covered service, We Manage Computers will chase the vendors, follow up with information, troubleshoot systems, and provide you with as much information as you want. Most importantly, We Manage Computers becomes your single point of contact, and we will do whatever it takes to get the job done.
We Manage Computers offers implementation and product support services which are not covered by basic vendor support
When needed, we act as your technical representative when interacting with Vendors, so that we become your single point of contact for all technical issues. And when we solve the problem, we make sure we deliver complete solutions, not just “band-aid” fixes.
We already have a Network Engineer or Network Administrator on staff…
Some organizations are fortunate enough to have qualified a Network Engineer or Network Administrator on staff. Finding and retaining that talent is difficult enough, so it becomes increasingly important that these employees have the time to remain focused on the strategic needs of your enterprise. Your people should not have to spend their time mired down in the mundane day-to-day activities of “fire-fighting.”
We Manage Computers can complement your existing resources in whatever way needed, and can bring a pool of knowledge to your enterprise that might not otherwise be available. We have the expertise to fully support your mission-critical network infrastructure.
